CVE-2019-18179
MEDIUM
4.3
Our Analysis: General Purpose
Our model has classified this vulnerability as relevant to General Purpose Systems, helping your team prioritize efforts effectively.
Published Date
January 6, 2020
Last Modified
November 21, 2024
CVSS Vector
Not Available
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.