CVE-2020-1767
LOW
3.5
Our Analysis: General Purpose
Our model has classified this vulnerability as relevant to General Purpose Systems, helping your team prioritize efforts effectively.
Published Date
January 10, 2020
Last Modified
November 21, 2024
CVSS Vector
Not Available
Description
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.